DK Essential Managers: Putting Customers First

Ebook
On sale Sep 09, 2002 | 72 Pages | 978-0-7566-6271-4
DK's best-selling Essential Managers series are ideal for managers at every level. These compact references demonstrate the techniques and skills that are useful in any work environment, making this series the most accessible single-subject business guides on the market.
Andy Bruce is the founder and chief executive of Softools—a UK-based business solutions company. He has worked with clients in both the public and private sectors to enable senior management visibility and control, and sustained performance improvement. He has coauthored several DK Essential Managers books, including Project Management and Strategic Thinking. He is also an affiliate lecturer at Henley Management College. View titles by Andy Bruce

About

DK's best-selling Essential Managers series are ideal for managers at every level. These compact references demonstrate the techniques and skills that are useful in any work environment, making this series the most accessible single-subject business guides on the market.

Author

Andy Bruce is the founder and chief executive of Softools—a UK-based business solutions company. He has worked with clients in both the public and private sectors to enable senior management visibility and control, and sustained performance improvement. He has coauthored several DK Essential Managers books, including Project Management and Strategic Thinking. He is also an affiliate lecturer at Henley Management College. View titles by Andy Bruce

Books for Asian American and Native Hawaiian/Pacific Islander Heritage Month

Every May we celebrate the rich history and culture of Asian Americans, Native Hawaiians, and Pacific Islanders. Browse a curated selection of fiction and nonfiction books by AANHPI creators that we think your students will love. Find our full collection of titles for Higher Education here.

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