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Four Seasons

The Story of a Business Philosophy

Author Isadore Sharp
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Paperback
$24.00 US
Penguin Adult HC/TR | Portfolio
On sale Nov 06, 2012 | 320 Pages | 9781591845645
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The inspiring memoir from the innovative entrepreneur who revolutionized the hospitality industry

How did a child of immigrants, starting with no background in the hotel business, create the world’s most admired and successful hotel brand? And how has Four Seasons grown so dramatically, over nearly half a century, without losing its focus on exceptional quality and unparalleled customer service?

Isadore Sharp explains his success in his uplifting memoir. He started out in Toronto, the son of a modest builder from Poland, but ambition and fate rapidly took him beyond his father’s three-man construction business.

Sharp learned the hotel business by trial and error. His breakthrough was a vision for a new kind of hotel, featuring superior design, top-quality amenities, and, above all, a deep commitment to service. Today, Four Seasons is widely recognized as the world leader in comfort and luxury—in fact, it sets the standard by which every luxury hotel is measured.
Isadore (“Issy”) Sharp opened the Four Seasons hotel in 1960 on Jarvis Street in downtown Toronto. After a decade of trial and refinement Mr. Sharp created a single vision that today has made Four Seasons the leading luxury hotel operator exclusively focused on mid-size luxury hotels and resorts of exceptional quality.

The child of Polish immigrants, Sharp studied architecture in college and started out in the construction business working for his father. Over the years, his educational background combined with his design and construction expertise, his single focus on satisfying the customer and his leadership skills have allowed him to attract the capital sources and a loyal employee base to create the largest luxury hotel management company in the world.

He is a much admired Canadian business leader and was the first recipient of the Ruth Hartman Frankel Humanitarian Award for work on behalf of the Canadian Cancer Society. Sharp and his wife, the former Rosalie Wise, live in Toronto. They have three sons, Jordan, Gregory and Anthony. The Sharps lost a fourth son, Christopher, to cancer in 1978. View titles by Isadore Sharp

About

The inspiring memoir from the innovative entrepreneur who revolutionized the hospitality industry

How did a child of immigrants, starting with no background in the hotel business, create the world’s most admired and successful hotel brand? And how has Four Seasons grown so dramatically, over nearly half a century, without losing its focus on exceptional quality and unparalleled customer service?

Isadore Sharp explains his success in his uplifting memoir. He started out in Toronto, the son of a modest builder from Poland, but ambition and fate rapidly took him beyond his father’s three-man construction business.

Sharp learned the hotel business by trial and error. His breakthrough was a vision for a new kind of hotel, featuring superior design, top-quality amenities, and, above all, a deep commitment to service. Today, Four Seasons is widely recognized as the world leader in comfort and luxury—in fact, it sets the standard by which every luxury hotel is measured.

Author

Isadore (“Issy”) Sharp opened the Four Seasons hotel in 1960 on Jarvis Street in downtown Toronto. After a decade of trial and refinement Mr. Sharp created a single vision that today has made Four Seasons the leading luxury hotel operator exclusively focused on mid-size luxury hotels and resorts of exceptional quality.

The child of Polish immigrants, Sharp studied architecture in college and started out in the construction business working for his father. Over the years, his educational background combined with his design and construction expertise, his single focus on satisfying the customer and his leadership skills have allowed him to attract the capital sources and a loyal employee base to create the largest luxury hotel management company in the world.

He is a much admired Canadian business leader and was the first recipient of the Ruth Hartman Frankel Humanitarian Award for work on behalf of the Canadian Cancer Society. Sharp and his wife, the former Rosalie Wise, live in Toronto. They have three sons, Jordan, Gregory and Anthony. The Sharps lost a fourth son, Christopher, to cancer in 1978. View titles by Isadore Sharp

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